CHQ Technical Support

CHQ technical assistance is available through our support ticket system, managed from our offices in Europe and Singapore:

Go to the CHQ Support Site

Please note that CHQ do not administer user credentials and cannot answer questions about forgotten passwords or user IDs - please contact your school directly for such assistance.

CHQ Server Status

Website monitoring by FreeSiteStatus.

Test Status Last Upd Oct Uptime Sep Uptime Total Uptime
UK Server
UP
09:40 PM 99.965% 99.977% 99.857%
EU server
UP
09:33 PM 100.000% 100.000% 99.987%
Singapore server
UP
09:34 PM 100.000% 100.000% 99.817%

All times are EU/Western

CHQ Technical Support

How is technical support provided?

CHQ technical assistance is provided by our customer service teams based in Europe and Singapore. To contact them, please raise a support ticket at CHQ Support

Please note that CHQ do not administer user credentials and cannot answer questions about forgotten passwords or user IDs - please contact your school directly for such assistance.

User Guides & Customer Support Documentation

There is a library of "how to" user guides available from within the CHQ application itself - just type "how to" into the omni-search box on any page.

Customer Training requirements

Please contact your CHQ Customer Relationship Executive or raise a support ticket

Scroll to top