Customer Log-in
As a CHQ user you should have been given a link to the school or club log-in page.
If at all possible you should use this link to log into the system, as some schools use shared sign-on credentials with other systems, which will only work when accessed through the relevant school’s CHQ log-in page. This is especially true when your school has elected to host their own instance of the software.
CHQ currently run two production servers:
Our UK server is used by customers based in Europe, Middle East, North and South America and Africa.
Log in to UK serverOur Asia server is hosted in Singapore and is used by customers in China, East and South East Asia and Australia.
Log in to Asia server
Technical support
CHQ technical assistance is available through our support ticket system: http://support.mychq.net
Please note that CHQ do not administer user credentials and cannot answer questions about forgotten passwords or user IDs – please contact your school directly for such assistance.
FAQ
Answers to frequently asked questions about CHQ are available on our FAQ page.
Guides & Documentation
User guides and other documentation are available on our forum site: http://forum.mychq.net
There is also an ever-expanding library of “how to” videos available from within the CHQ application itself – just type “how to” into the omni-search box on any page.
Service status
Problems and incidents will be reported on our Support page.