Customer Log-in

Technical support

CHQ technical assistance is available through our support ticket system:

Please note that CHQ do not administer user credentials and cannot answer questions about forgotten passwords or user IDs – please contact your school directly for such assistance.


Answers to frequently asked questions about CHQ are available on our FAQ page.

Guides & Documentation

There is also an ever-expanding library of “how to” videos available from within the CHQ application itself – just type “how to” into the omni-search box on any page.

Service status

Problems and incidents will be reported on our Support page.